CND.OSTAR

Error messages

Error Description

After pressing the "ON/OFF" button the LCD screen does not light up

Possible Cause


The batteries are not inserted or the voltage of the batteries are not sufficient

Solution


Insert the batteries correctly or replace the old batteries


** Batteries do not belong in household waste. Please dispose of the batteries at the designated collection points or in accordance with the local disposal regulations

Error Description

The blood pressure measurement cannot be completed

Possible Cause


The cuff is not worn in the correct position or is not in the proper tightness

Solution


Adjust the position and/or the tightness of the cuff worn in accordance with the instructions for use


After the error has been resolved, turn off the equipment and turn it on again

Error Description

The cuff is not inflated correctly by the equipment

Possible Cause


The hose was not properly attached or was punctured

Solution


Check if the cuff and hose has punctured hole, tighten the hose connector with the socket on the equipment or replace the cuff and/or the hose


After the error has been resolved, turn off the equipment and turn it on again

Error Description

The pressure displayed is too high and the compressor is still continuously inflating the cuff

Possible Cause


The connection of the hose is not correct or the hose is bent and blocked

Solution


Reconnect the hose correctly and/or check the hose to make sure that it is not bent


After the error has been resolved, turn off the equipment and turn it on again

Error Description

Movement detected

Possible Cause


The movement of the arm was detected during the measurement

Solution


Arm and body remain still and perform a new measurement


After the error has been resolved, turn off the equipment and turn it on again

Error Description

Insufficient battery voltage

Possible Cause


The remaining voltage of the batteries is below the minimum operating voltage

Solution


Replace old batteries with new batteries


** Batteries do not belong in household waste. Please dispose of the batteries at the designated collection points or in accordance with the local disposal regulations

Error Description

The speed of deflation is too slow

Possible Cause


The cuff is fastened too loosely

Solution


Adjust the tightness of the cuff


After the error has been resolved, turn off the equipment and turn it on again

Error Description

The speed of deflation is too fast

Possible Cause


The cuff is fastened too tight

Solution


Adjust the tightness of the cuff


After the error has been resolved, turn off the equipment and turn it on again

Error Description

General error

Possible Cause


Self-test error

Solution


Turn the equipment off and turn it on again