Q&A

Q & A

Fragen und Antworten

Questions and Answers • 常問問題與解答

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About the OSTAR heart spectrum blood pressure monitor

How to connect the cuff to the OSTAR heart spectrum blood pressure monitor?

Where and how to place the batteries into the OSTAR heart spectrum blood pressure monitor?

How can I turn the OSTAR heart spectrum blood pressure monitor on?

Why the OSTAR heart spectrum blood pressure monitor displays incorrect date and time after turned on?

How can I change the setting of the OSTAR HK-809 blood pressure monitor?

What is the warning range of systolic/diastolic blood pressure and pulse? Can I change the settings?

How can I start a new measurement with the OSTAR heart spectrum blood pressure monitor?

What should I do if I feel uncomfortable when the OSTAR heart spectrum blood pressure monitor is conducting a measurement?

What should I pay attention to when use the OSTAR heart spectrum blood pressure monitor to conduct a measurement?

Why can't the OSTAR heart spectrum blood pressure monitor complete the blood pressure measurement?

When can I measure again after I finish a measurement with the OSTAR heart spectrum blood pressure monitor?

How the results are displayed after the OSTAR heart spectrum blood pressure monitor completes a measurement ?

How many measurement data can I stored in the OSTAR heart spectrum blood pressure monitor? How can I know if the memory capacity is used up?

Will my stored measurement data be lost when I change the batteries in the OSTAR blood pressure monitor?

How can I see my stored measurement data on the OSTAR heart spectrum blood pressure monitor?

How can I interrupt the display of stored measurement data and start a new measurement on the OSTAR heart spectrum blood pressure monitor?

How often should I clean the OSTAR heart spectrum blood pressure monitor?

How should I clean the cuff? Can I wash the cuff?

How can I turn off the OSTAR heart spectrum blood pressure monitor?

Should I separate the cuff from the OSTAR heart spectrum blood pressure monitor after turn it off?

About the technologies used

What is the OSTAR's heart spectrum technology?

What is the OSTAR heart spectrum index I1?

What is the meaning of OSTAR heart spectrum index I1?

What is the OSTAR heart spectrum index I2?

What is the meaning of OSTAR heart spectrum index I2?

What is the OSTAR heart spectrum index I3?

What is the meaning of OSTAR heart spectrum index I3?

What is the OSTAR's automatic correction and calibration technilgy?

What is calibration? And why dose a blood pressure monitor need to be calibrated?

About the measurement application

What is the HK-809 application for OSTAR heart spectrum blood pressure measurement?

What is the general application for OSTAR heart spectrum blood pressure measurement?

What can I do with the application for OSTAR heart spectrum blood pressure measurement?

Where can I download the HK-809 application for OSTAR heart spectrum blood pressure measurement?

Where can I download the general application for OSTAR heart spectrum blood pressure measurement?

Why cannot I set up the HK-809 application for OSTAR heart spectrum blood pressure measurement?

Where can I find my customer number?

Where can I find the series number of the OSTAR HK-809 heart spectrum blood pressure monitor?

Why the application for OSTAR heart spectrum blood pressure measurement requests the permissions of location?

Why the application cannot find the OSTAR heart spectrum blood pressure monitor?

Why the application displayed the "Connect equipment" dialog box?

Why my smartphone and my OSTAR heart spectrum blood pressure monitor cannot be connected by the application?

Can I use different OSTAR heart spectrum blood pressure monitors to measure blood pressure?

How to use different OSTAR heart spectrum blood pressure monitor to measure blood pressure?

Why the application displayed the "Series number error" dialog box?

Why there are four time segment buttons displayed on the overview page of measurement data? What are these time segment buttons for?

About the CND-OSTAR user cloud database

What is the CND-OSTAR user cloud database?

Is it safe in using the CND-OSTAR user cloud database?

What are the costs for using the CND-OSTAR user cloud database?

Are there any additional costs for using the CND-OSTAR user cloud database?

How can I register a user account in the CND-OSTAR user cloud database?

How many user accounts can I register in the CND-OSTAR user cloud database?

How can I access my account in the CND-OSTAR user cloud database?

Why don't I received the activation email for the registration of my user account in the CND-OSTAR user cloud database?

How can I receive a new activation email for my account in the CND-OSTAR user cloud database?

How can I correct an invalid email address used in the registration of my user account in the CND-OSTAR user cloud database?

How can I change the registered email address of my user account in the CND-OSTAR user cloud database?

How can I change the registered password of my user account in the CND-OSTAR user cloud database?

How can I delete my user account in the CND-OSTAR user cloud database?